Tuesday, September 17, 2019

Customer Service

Customer Service

Shipping and Handling

 All Shipping Charges for online orders will be determined at the Check Out Page. All Florida residents will have up to 7.5% sales tax added to there order.

Kinos are available in whole sizes only - no half sizes.
Privacy & Security
This privacy policy sets out how Kinos Sandals uses and protects any information that you give Kinos Sandals when you use this website. Kinos Sandals is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Kinos Sandals may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Returns & Replacements
Sandals can be exchanged or returned if they are in new condition. We do not exchange sandals that have been worn and cannot be resold. There are no exchanges or returns on custom orders.

Click here to access printable exchange form.

Click here to access printable returns form.

Ordering
Kino Sandals can be ordered on line through our secure Miva shopping cart. Browse our on line store and add your selections to the basket. When you are finished check out and you will recieve an email confirmation regarding your purchase. We accept Visa, Master Card, Amex, Discover and PayPal for your convenience.
Viewing Orders
You can view all your past orders you have made with us as long as you have an account. To see your items before shipping, simploy access the shopping cart for more details.
Updating Account Information
You can Log into or Create an account with us. To update your personal information & Shipping information, simply log into your account and change the details by selecting the items in the left panel.
Custom Sandal Options
1. Larger size top or bottom (example: 7 top with 9 bottom or 9 top 6 bottom) Cost- $5.00 added to basic sandal price
2. Different size feet (example left foot size 6, right foot size 8) Cost- $5.00 added to basic sandal price
* Delivery time on custom options is two to four weeks.
* There are no returns or exchanges on custom orders.
*All special orders are taken over the phone at (305)294-5044 Ext 5 or 7
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WELCOME TO KINO'S
The One and Only Original Sandal Built in Key West.
Custom Handmade Sandals
You Can Order Right to your Doorstep!

Kino Sandals offer over 17 different styles using natural leather uppers and natural rubber soles. They are all hand cut, assembled, and glued in our traditional sandal factory since 1966. It is Located in Kino Plaza at the corner of Greene and Fitzpatrick Streets in Key West Florida.

If you are in Key West, please feel free to visit and watch as our sandals are made.